Wednesday, February 12, 2020
Critically evaluate the relationship between human resource management Essay
Critically evaluate the relationship between human resource management at organisational level, and the organisatoin's economic prosperity - Essay Example To become a multinational company the management has to expand its units across the country. As company and its other units are slowly expanding so does the problems are increasing day by day. If HR division is not up to its task then it may be possible that XYZ Inc. may consistent drop in its financial structure that result in heavy losses in the business. The important factors were found to be the hiccups facing by the staff in delivering the goods on time, baggage handling and in customer care. On the manufacturing side XYZ Inc. was unable to meet the supply demand. They have been successful in manufacturing and supplying of small privately owned airplanes. Since the public interest shifted towards the branded name and the feel of first class look the company has to meet the requirements. But XYZ Inc. was slow in its production rate. To meet the market demand on the manufacturing side and to improve customer care service the management introduced some strategies. One of the important factors that should be concentrated is on customer care service. The staff should be trained and should be at best when dealing with customers. The quality of the service should be of high degree. With the help of modern technology the staff could be easily trained. Since customer service involves in making and receiving calls, they should be trained on VOIP (Voice Over Internet Protocol), which is economical. On the manufacturing side the company has to speedup its operations because if it wonââ¬â¢t meet the market demand it would loose potential ground. The best way is to lease some airplanes for sometime so that business continues and after completion of manufacturing they can introduce the planes in the market. Since costs are soaring high remedial steps should be taken immediately. Whether we agree or not the daily rise in prices is due to increase in oil per barrel in the gulf. Alternate steps should be taken to cope this
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